Privacy Policy
Last updated 26 August 2026
This explains what Seen & Amplified™ collects, why, and who else touches it. Your brand voice is the most personal thing you will put into this platform, so the short version is first.
The short version.
- We never see your card. Stripe handles payments.
- Your content is sent to AI providers so drafts can be generated. FeiModern does not use it to train models, and it is never pooled with other members' accounts.
- Your voice corrections are read back only into your own drafts.
- There are no advertising or analytics trackers on the platform. We do not follow you around the internet.
- You can export everything, and you can delete it.
01Who we are
Seen & Amplified™ is operated by FeiModern Inc., a company incorporated in Ontario, Canada and based in Toronto. We are the data controller for the information described here. For anything about your data, email hello@feimodern.com.
Because we operate from Canada, our baseline obligations are set by PIPEDA, Canada's federal private-sector privacy law. Where you live somewhere with stronger rights, such as the EU, the UK or California, we extend those rights to you as described in section 8.
02What we collect
| What | Why |
|---|---|
| Account details Name, email, password (stored hashed by Firebase Authentication) | To create and secure your account, and to email you about your subscription. |
| What you put in Voice profile, brand details, offers, stories, frameworks, uploaded images and files | This is the material every tool writes from. Without it the platform cannot do its job. |
| What the platform makes Drafts, campaigns, your Codex, playbook, scheduled posts | So you can find, edit, schedule and export your own work. |
| Your edits The pairs of what was generated and what you changed it to | This is Voice Calibration. It is read back into your own future drafts and nothing else. |
| Subscription details Plan, status, renewal date, and the last four digits of your card | To run your subscription. Full card details go to Stripe and never reach our servers. |
| Basic technical data Log and error information from Firebase | To keep the service working and to investigate faults. |
03How AI generation works
When you generate something, the relevant parts of your profile and content are sent to an AI provider, which returns a draft. This is the core mechanism of the product and cannot be switched off while still using the generators.
- Your material is sent to produce your own output only.
- FeiModern does not use it to train models. Provider handling is explained precisely in section 11.
- One member's content is never used to generate another member's drafts. Voice corrections are stored per account and read back only for that account.
04Who else processes your data
These are our sub-processors. Each one only receives what it needs to do its job.
| Service | What it does | What it sees |
|---|---|---|
| Google Firebase | Authentication, database, file storage, hosting | Your account and all content you store |
| Stripe | Payments and subscriptions | Your name, email and payment details |
| Anthropic | AI generation | The content sent with each generation request |
| Google (Gemini) | AI generation | The content sent with each generation request |
| Resend | Sending our emails to you | Your name and email address |
| Google reCAPTCHA | Blocking automated abuse on sign-up | Technical signals from your browser, per Google's terms |
When you ask the platform to import a web page or a video transcript, we fetch that public URL on your behalf. We do not fetch anything you have not asked for.
05People with access
Your workspace is private by default. If you invite a collaborator or connect a strategist, they can see only the areas your access settings allow. Strategist connections start read-only and do not include Ask Fei conversations, billing, support, Design Concierge or your media library. You can change or withdraw access at any time, and the platform records when a connected person opens your workspace.
FeiModern staff retain limited operational access for account administration, support, security and services you ask us to deliver. Because this is not an end-to-end encrypted service, authorised infrastructure administrators may technically access stored information. We do not browse client content out of curiosity or use it for any purpose unrelated to providing, supporting or protecting the service.
06Cookies
We use cookies and equivalent browser storage for two things only: keeping you signed in, and reCAPTCHA on sign-up. There are no advertising, retargeting or analytics cookies.
07How long we keep things
- Your content is kept while your account is open, so the platform can keep working from it.
- You can delete individual items at any time from inside the platform.
- When you close your account we delete your content. Backups roll off on their normal cycle after that.
- We keep a minimal billing record where tax and accounting law requires it, even after closure.
08Your rights
Wherever you live, you can ask us to show you what we hold, correct it, export it, or delete it. Much of this you can do yourself: your Codex, playbook and content export from inside the platform, and content can be deleted directly.
Depending on where you live you may have additional rights under laws such as PIPEDA, the GDPR or the CCPA, including objecting to certain processing and complaining to your local data protection authority. Email hello@feimodern.com and we will answer within 30 days.
We do not sell your personal information, and we never have.
09Where your data is held
We operate from Canada. Our infrastructure runs on Google Cloud, and our AI providers, Stripe and Resend process data in the United States. That means your information crosses borders, and it is subject to the laws of the countries where it is processed.
10Security, stated precisely
Your account is protected by Firebase Authentication. Your data is encrypted in transit using TLS and encrypted at rest on Google Cloud infrastructure. Firestore security rules restrict private workspace content to its owner and people that owner has explicitly authorised. Separate operational records are available only to authorised administrators who need them to run and support the service.
To be precise, this is not end-to-end encryption. The service must be able to process relevant content to send it to an AI provider and return a draft. We protect that access with authentication, permission rules and limited staff access, and we never pool one member's material into another member's work.
No system is perfectly secure. If a breach affects your data, we will tell you and the relevant regulator, within the timeframes the law requires.
11Where we stand on AI and compliance
Your data is ring-fenced. It is stored against your account and read back only into your own drafts. FeiModern does not use your content to train models. Under its commercial API terms, Anthropic does not use API inputs or outputs for model training by default. For Google Gemini, Google's no-training terms apply to Paid Services connected to an active Cloud Billing account. We maintain provider configurations intended for business use and review them when providers or plans change.
We treat Seen & Amplified™ as a transparency-obligation system under Article 50 of the EU AI Act: you always know you are working with an AI tool, you always see the draft before anything is published, and nothing is published on your behalf without you choosing to. Read more on our AI disclosure page.
12Changes
If we change this policy in a way that materially affects you, we will email you before it takes effect. The date at the top always shows the current version.
13Contact
If you are in Canada and unhappy with how we have handled a privacy question, you can also contact the Office of the Privacy Commissioner of Canada.