Terms of Service

Last updated 18 October 2026

These terms cover your use of Seen & Amplified™, the platform operated by FeiModern Inc. Plain language on purpose. If something here is unclear, email hello@feimodern.com and ask before you sign up.

01Who you are agreeing with

Seen & Amplified™ is operated by FeiModern Inc., a company incorporated in Ontario, Canada and based in Toronto (“we”, “us”). By creating an account or starting a trial you accept these terms. If you are using the platform for a business, you confirm you can accept them on that business's behalf.

You must be at least 18 years old to hold an account. Keep your sign-in credentials secure and tell us promptly if you suspect unauthorised access.

02What the platform is

Seen & Amplified™ is a set of AI-assisted tools for planning, writing and organising your own marketing content. It generates drafts from information you give it. It is a tool that helps you produce your work — it is not a marketing agency, and it is not a done-for-you service unless you have separately bought one.

We build the platform, but parts of it are delivered by other companies: payments run through Stripe, hosting, storage and authentication run on Google Cloud, and drafts are produced by the model providers named in our AI Disclosure. Their availability and applicable terms can affect the connected features you choose.

03Trials and your first charge

Eligible new Starter subscribers receive a 14-day trial when they complete subscription checkout with a payment method. Creating a login alone does not start a paid subscription or guarantee a trial. The trial end and first charge date are shown at checkout.

Unless you cancel before the trial ends, the subscription converts to paid service automatically. Beta access, invitation codes, returning accounts and separately purchased services may have different eligibility or timing, as shown when you accept the offer. Prior trial or subscription history may make you ineligible for another trial.

Changing plans during a trial can end the trial and trigger an immediate charge. Review the plan-change confirmation before proceeding.

04Prices and founding offers

Your billing interval, price, currency and any discount are shown at checkout before you subscribe. Platform subscription prices are in US dollars. Any tax collected is shown at checkout or on your invoice.

Founding promotions are limited offers. Eligibility and remaining availability are checked through checkout; the promotion applied to your completed subscription checkout is the one attached to that subscription. Merely opening a checkout page does not reserve an offer.

Your founding rate remains available while your qualifying membership continues without a break. Asking to cancel at the end of a billing period does not immediately forfeit it: if you resume before the subscription actually ends, you keep your eligibility. Once the subscription ends, returning pricing may be the then-current standard rate.

We honour founding commitments already made to existing members, including any promise about future included platform features. Separate services or purchases are governed by the terms disclosed for those purchases. Plan or billing-interval changes may change the amount due; review the confirmation and contact us if it does not match your existing entitlement.

05Renewal, plan changes and cancellation

Subscriptions renew automatically each month or year, according to your selected interval, until cancelled. You can request cancellation in Settings. Cancellation takes effect at the end of the current subscription period; during a trial, that is normally the trial end. You retain eligible access until then and can resume before the subscription ends.

Self-service plan changes can take effect immediately, with prorated charges or credits. Changing plans during a trial ends the remaining trial. Review the amount and timing shown before confirming.

We do not ordinarily refund partial billing periods, except where required by applicable law or agreed with you. This does not limit mandatory cancellation or refund rights. Any separate service with a minimum commitment follows the commitment disclosed when purchased.

A failed payment can lead to retry attempts and eventually suspension or termination if the subscription becomes unpaid or ends. Check your billing details or contact us if a payment fails. Cancelling a subscription is separate from requesting account or data deletion.

06Your content stays yours

As between you and FeiModern, you keep your rights in everything you put in and everything you get out. Your voice profile, brand details, stories, frameworks and drafts remain yours. Because AI output may be similar to other output or may not qualify for copyright protection in every jurisdiction, we cannot promise that every generated phrase is unique or legally protectable.

You grant us only the permission needed to run the service for you: to store and process your content; send relevant material to the AI providers listed in our Privacy Policy; show it back to you and people you authorise as collaborators or strategists; and allow authorised FeiModern staff to access it when needed for support, security or a service you request. After a deletion request or account closure, processing may continue as needed to complete deletion, meet retention obligations and handle the separate records described in the Privacy Policy.

FeiModern does not use your content to train AI models, and we do not use one member's content to generate another member's drafts. Provider handling is explained in our AI Disclosure.

You are responsible for what you put in. Please do not upload other people's confidential or sensitive information unless you have the right to share it and it is necessary for your own content.

The platform software, branding and proprietary service materials remain owned by FeiModern or their respective licensors. Your subscription permits you to use the service for its intended purposes; it does not transfer ownership of the software.

07What the AI produces, and your responsibility for it

AI-generated drafts can be wrong, out of date, or unintentionally similar to something that already exists. You are responsible for reviewing anything before you publish it, and for making sure it is accurate and that you have the right to use it.

We do not promise any particular business result. Nothing on our marketing pages is a guarantee of income, audience growth or client acquisition.

08Acceptable use

Don't use the platform to produce or publish material that is unlawful, that harasses or defames someone, that infringes someone else's rights, or that impersonates another person or business. Don't attempt to break, overload, scrape or reverse-engineer the service, and don't resell access to it.

We may suspend or close an account that breaks these rules.

If you believe something on the platform infringes your copyright or another right of yours, email hello@feimodern.com with enough detail for us to identify the material and your claim, and we will look into it.

09Collaborators and connected services

You may invite collaborators or connect a strategist. Access follows your permissions and may include viewing or editing shared workspace content. Strategist connections start read-only; their default access excludes Ask Fei conversations, billing, support, Design Concierge and the media library. You can manage or revoke access. Permissions can cover shared data used by more than one page.

You are responsible for people you authorise within the access you grant. Revoking access does not erase copies they previously downloaded or material already shared outside the platform.

You may connect your own AI app to your workspace. It acts on your behalf with the access described in our Privacy Policy, and you are responsible for what you ask it to do and what you approve. The AI app's own terms apply to your use of it. Keep private links secret; anyone holding one can use your workspace through it until you switch it off. Access to a connected AI app is paused if your account is cancelled or a payment is overdue.

Connecting a publishing service and scheduling an automatic post authorises delivery of the selected content and media through that service at the time you choose, without another approval then. Cancel pending automatic posts using the publishing controls before disconnecting. Deleting a draft alone does not guarantee cancellation of a provider's queued post. Third-party services may impose their own terms, limits and availability.

10Availability and changes

We aim to keep the platform available and improving, but we do not promise uninterrupted service. Features may be added, changed or withdrawn. If we withdraw something you materially rely on, we will tell you by email first.

If we decide to permanently discontinue the paid platform, we will give affected members reasonable advance notice and a reasonable opportunity to export their workspace material, unless law, security or an urgent operational issue makes that impracticable. This does not change any mandatory consumer rights or separately agreed service commitments.

We may update these terms. If a change materially affects you, we will give you notice by email before it takes effect, and continuing to use the platform after that means you accept it.

11Account closure and your information

Email hello@feimodern.com to request account closure or deletion. Use the exports available for your Codex, playbook, contacts, reports or media before leaving, and contact us for information not covered by those controls.

Account closure, subscription cancellation, file removal and cancelling external publishing actions are separate steps. Ask us to address all relevant steps when requesting closure. Deleting a login or main workspace does not automatically erase every uploaded file, support record or provider-held copy. The Privacy Policy explains the process, separate records and retention periods.

We may suspend or close an account for serious or repeated misuse or where required by law. Where reasonably possible, we will explain the issue and allow you to address it. Mandatory customer rights remain unaffected.

12Liability

The platform is provided as-is. To the maximum extent the law allows, we are not liable for lost profits, lost business, or indirect or consequential loss. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim.

Nothing here limits liability that cannot lawfully be limited, including for fraud, or for consumer rights you have that cannot be waived.

13Governing law and general

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply in it. The courts of Ontario have jurisdiction, and you and we both agree to that.

If you are a consumer somewhere with mandatory local protections, this does not take away rights you have that cannot be contracted out of.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Separately agreed service terms continue to govern those services.

14Contact

Questions about these terms: hello@feimodern.com